Privacy policy
Integrated Building Engineering ("IBE," "we," "us") — a brand of T.R.W. Design, LLC — provides building-engineering services and software tools. This policy explains what information we collect through this website (ibe.engineering) and how we use it. The IBE Toolbox application at toolbox.ibe.engineering is a separate product; data you enter there is governed by the terms and privacy notice presented in that application.
Information we collect
- Information you give us. When you email us or submit an inquiry, we receive your name, email address, phone number, and any project details you choose to share.
- Usage analytics. We use PostHog, a product-analytics tool, to understand how visitors use the site (pages viewed, general location, device and browser type, and how you arrived). This helps us improve the site and understand which services and tools are useful.
Cookies and analytics
PostHog sets a cookie scoped to .ibe.engineering so that a visit to this
site and a later visit to the IBE Toolbox can be understood as one journey. We do not
run advertising networks, third-party ad trackers, or social-media tracking pixels on
this site. Analytics run only on the production site.
How we use information
- To respond to your inquiries and provide the services or tools you ask about.
- To operate, maintain, and improve this website.
- To comply with legal obligations.
How we share information
We do not sell your personal information. We share information only with service providers that help us run the site and our business — for example, our analytics provider (PostHog), our website host (GitHub Pages), and our email provider — and only as needed for them to perform those services. We may also disclose information if required by law.
Data retention
We keep inquiry correspondence for as long as needed to respond and to maintain our business records, and analytics data for as long as it remains useful for understanding site performance. You can ask us to delete information you've sent us at any time.
Your choices
You can email us at info@ibe.engineering to ask what information we hold about you, to correct it, or to request deletion. You can also block cookies in your browser settings.
Security
We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
This site is intended for businesses and professionals and is not directed to children.
Changes to this policy
We may update this policy as our practices evolve. When we do, we'll revise the "last updated" date above.
Contact
Questions about this policy? Email info@ibe.engineering or call (603) 521-2604. IBE operates from New Hampshire, United States; this policy is governed by the laws of the State of New Hampshire.